With managed-VoIP services, a third-party provider offers all the equipment, software, operations facilities and technical expertise needed for a company to reap the benefits of an IP-enabled phone system without the costs, risks and headaches of an on-premise VoIP solution. A managed VoIP-service package typically includes the design, integration and deployment of IP-telephony equipment and software, along with management and maintenance of existing telephony solutions and the new VoIP network.
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